Our commitment to quality, transparency, and client satisfaction
We understand that sometimes artwork or services need to be adjusted to better fit the needs of our clients.
That means that we offer unlimited revisions on all artwork! Please don't hesitate to let us know if you see something that needs to be corrected or changed.
Our goal is to ensure that you're completely satisfied with the final product. We'll work with you through as many iterations as needed to get it just right.
Protecting both parties throughout our working relationship
We have a complete and comprehensive Client Services Agreement that must be reviewed and signed by all parties before any payments or work. We want to make sure that all parties are satisfied and protected during our contracted time with you.
A concise summary of important terms for your convenience
Invoices are issued prior to project commencement and payment is due upon receipt unless otherwise agreed in writing.
Non-commercial rights are included at no extra cost. However, if you require commercial usage rights, an additional fee of $36 will apply PER CHARACTER (not scene).
We're here to support you every step of the way
Please feel free to reach out to us if you have any questions, comments, or concerns about our services. We maintain open communication throughout every project and are always available to address your needs.
We respond to all inquiries within 48 hours
Regular progress reports throughout your project
Email, phone, and video call options available
We value your input at every stage
We're committed to transparency and want you to feel completely confident working with us. Don't hesitate to reach out with any questions.